CompleteEmpire

How to continue a Contact Log conversation

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Keeping the conversation going...

To continue a conversation from within CompleteEmpire navigate to the Account history window search by [Contact Logs] using the Work Panel quick sort buttons at the top right.

  1. Search for contact logs  - click [Contact Logs] using the Work Panel quick sort buttons at the top right.
  2. Identify the Contact Log entry that you wish to continue the conversation Click [New Entry] in the contact log action buttons.

A New Contact Log window will open in the Entry tab.

  1. Complete required fields and add notes as necessary.
  2. Click [Next] to open the Appointments tab, enter appointment details as necessary.
  3. Click [Finish] to close.

The CREF will be automatically added to the Contact Log entry. In this example  [CREF#: zBrBj9NKJFyv]

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