Add a document from the DMS into your contact log and send as an email. The process inserts a link into your contact log and enables you to rename the link text and label.
Create from a new Contact Log
- Click [Create New] in the breadcrumbs Quick button group.
- Select {Contacts Log} from the drop down list.
- Enter account name or use search and filters to find the account.
- Select the contact type.
- Enter the subject of the contact.
- Click [Next]
To insert your new document
- Click on [Insert document] button in the Notes button group. This opens the Insert Document window.
- Select the folder to focus your search.
- Select the document to highlight it.
- If required for clarity change the Link Text. This changes the presentation of the link within the email only
- To assist your client you can add Link Title this will be the pop up that the client sees when they hover their mouse pointer over the link.
- Click [Insert] to insert and return to the Contact Log.
Use the search and filter by tag fields to find your document in the DMS.
Returning to the Contact Log complete your email and send.
- Select the originator of the contact log
- Complete the body of the Contact Log. Note that the file is automatically attached.
- Tick the {Would you like to send and an email?} box
- Select the recipients.
- Click [Next] if you wish to set up an appointment or click [Finish] to save your contact log and send your email.
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