The CompleteEmpire Knowledge Base (KB) is your introduction to finding your way around and to learn how to use CompleteEmpire.
The Knowledge Base articles are fully indexed and therefore keyword searchable.
The Knowledge Base articles are updated regularly to accommodate changes in the application, work practices, suggestions and recommendations of staff and clients.
Comments can be posted at the bottom of each article. Suggestions for improvements and/or requests for clarification are most welcome to help the CompleteEmpire team prepare the best training and support outcomes for all.
Your comments and feedback are moderated and will not be published. Please feel free to give your feedback to the authors.
Please Note - We are seeking feedback, the comments section is your voice, do not hesitate to use.
All comments/feedback are moderated and will not be visible to others. Thank you for your assistance.
Key Annotations and text formats used throughout the KB
Navigating the articles and screen shots
Knowledge Base Structure
The structure of the CompleteEmpire Knowledge Base website is as follows
| Site | Category | Manuals | Chapters | Articles |
|---|---|---|---|---|
| A website where all of your articles are organised. |
Within your site, you can organise content into one or more categories |
Under each category you can have one or more manuals. |
Chapters can include one or more articles. |
The document that has instructions or content. |
| Example | ||||
| CompleteEmpire Knowledge Base | Introduction to CompleteEmpire | Introduction | Finding your Way |
Navigating the Main Menu |
Essential Glossary
Throughout the Knowledge Base we have tried to use the same terminology. Key references are noted below. We have used the word "view" to represent the screen (console or content) that you see see as you work within CompleteEmpire. For example we may refer to the tax work area view when referring to the Work Area when you in the Tax module, as you navigate through CompleteEmpire the work area will change to reflect the current activity.
| Area | Brief Description |
|---|---|
| Main Header | Always present incorporates your company logo, super search, alerts and account details |
| Main Menu | Key navigation tool within CompleteEmpire, quickly accessible when needed. |
| Work Area Header | Also known as the breadcrumb panel for navigation and Work Area Quick buttons |
| Work Area Quick buttons | Quick access buttons that are ever present to help you with your work flow |
| Work Area Summary Header | When present summarises your current work area activity |
| Work Area Summary Menu | When present provides quick access to further window and detail |
| Work Area | Dependent on work activity |
| Work Area Panel Quick Access buttons | Powerful access in context of your current work area activity |
| Footer | A home for bug reports, your suggestions and comments |
| Advanced Search Panel | Panel that allows advanced searching, options depend on the work area |
| Theme Settings Panel | Panel that allows customisation of your screen and desktop |
Please do not hesitate to request assistance with any aspect of using CompleteEmpire.
The best help documentation usually comes from users. Help us to help you.
Thank you.
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